PuntiSmart · Gestione

9 journeys · 31 of 31 screens
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Running the circuit from Gestione

What the PuntiSmart team sees and does on puntismart.it: the health of the business, every shop's subscription, the plans on sale, the circuit's own settings, and who to phone today. Each journey is a real walk through the redesigned app on demo data — one screen, one sentence.

1

I open Gestione and see how the circuit is doing

The one screen that answers “is the business healthy today”, and what each figure opens.

  1. puntismart.it/accedi/
    The PuntiSmart login on the public host

    01 The PuntiSmart login on the public host — Il pannello della tua attività — where the PuntiSmart team and shop owners sign in and customers never do; Non hai ancora PuntiSmart? Iniziamo points at the signup wizard.

  2. puntismart.it/
    Home: 10 negozi · 5 da seguire over four tiles

    02 10 negozi · 5 da seguire over four tiles — Ricavo mensile 236,00 € (the frozen plan prices of the four paying shops, add-ons out), Negozi paganti 4 against 30 days ago, In prova 3, Da seguire 5 — and the caption under the tiles says what each number measures.

  3. puntismart.it/
    The whole home page: Negozi da seguire and Stato degli abbonamenti

    03 The whole page: Negozi da seguire is five rows with one reason chip each, in priority order — Sospeso (Pizzeria, read-only since 11/09), In ritardo (Palestra, since 12/09), Prova in scadenza (Libreria, ends 19/09), Nessuna visita (Erboristeria, created 08/09, 0 visits), Senza operatori (Gelateria, created 15/09) — each row what to say on the phone, and Stato degli abbonamenti at the foot is the distribution as chip links (In prova 3 · Attivo 4 · In ritardo 1 · Sola lettura 1 · Disdetto 1).

2

The book of shops, and a new one

The list Gestione lives in, and how a shop that phoned in gets created and made listable before its owner ever logs in.

  1. puntismart.it/negozi/
    Negozi: the ten seeded shops with state, plan, members, last scan and creation date

    01 Ten shops with state, plan, member count, Ultima scansione (ieri for every shop still scanning, 21 giorni fa for the cancelled Fioreria, — for the two that never did) and creation date; the chips read Tutti 10 · In prova 3 · Attivi 4 · In ritardo 1 · Sola lettura 1 · Disdetti 1 · Senza piano 0 · Da seguire 5, the search box finds a shop by name or identifier, and under the Da seguire chip the columns give way to Motivo.

  2. puntismart.it/negozi/nuovo/
    The whole new-shop form, filled in for Panificio Bianchi

    02 The new-shop form filled in — Panificio Bianchi, panificio@bianchi.example.com, the plan ladder in price order with today's price frozen for good (Pro — 49,00 € al mese), Raccolta punti or Cashback, then Categoria (Panificio) and Città · Provincia (Parma, PR); the lede says the shop appears in the public directory once its owner has registered a card.

  3. puntismart.it/negozi/panificio-bianchi/
    Negozio creato: the new shop's page in two columns

    03 Negozio creato. L'invito è stato inviato. — the shop's page in two columns: Pro · In prova · 49,00 € + IVA · Prova fino al 01/10/2026, Carta non ancora registrata, every Pro module Compreso nel piano and the two others at 12,00 € al mese with a switch, 100 starter credits; Titolare · Invitato · Ultimo accesso mai, Personale 0 operatori, Dati with Parma, PR and Non in elenco, and Accordi · Registra l'accordo with nothing accepted yet.

  4. puntismart.it/negozi/panificio-bianchi/accordo/
    Registra l'accordo sul trattamento dei dati

    04 Registering the signed DPA is a deliberate page: today's date, not editable, and until it is done the shop cannot add new customers while the ones it has keep collecting points; confirming returns to the shop's page with Accordo registrato. Il negozio può aggiungere clienti. and the row Accordo sul trattamento dei dati v1 · 17/09/2026 · registrato da Gestione.

3

A shop's subscription over time

What the plan panel says at each stage of one shop's life — trial, paying, late, read-only, cancelled — on five shops that are each at one stage.

  1. puntismart.it/negozi/libreria-il-segnalibro/
    A trial with a card: Libreria Il Segnalibro

    01 A trial with a card: Base · In prova · 29,00 € + IVA · Prova fino al 19/09/2026 · Carta registrata: alla fine della prova paga da sola, Cambia piano open, 6 clienti in the title row and Pagina pubblica · Vedi la pagina under Dati.

  2. puntismart.it/negozi/bar-rossi/
    Paying: Bar Rossi on Base with the Eventi add-on

    02 Paying: Base · Attivo · Prossimo rinnovo il 11/10/2026 for 22 clienti, and in Moduli the Eventi add-on reads Attivo, venduto a parte · 7,00 € al mese with its switch on while the other priced modules have theirs off; Crediti SMS shows the pack the shop bought — 1.049 left, Ultimo accredito 1.000 · ricarica, il 07/09/2026.

  3. puntismart.it/negozi/palestra-olimpia/
    Late: Palestra Olimpia in grace

    03 Late: Pro · In ritardo · In ritardo dal 12/09/2026 · Sola lettura dal 26/09/2026 — the 14-day clock started when the last invoice failed; Cambia piano is gone and Disdici l'abbonamento stays, with 16 clienti still collecting.

  4. puntismart.it/negozi/pizzeria-vesuvio/
    Read-only: Pizzeria Vesuvio moved by the grace sweep

    04 Read-only: Base · Sola lettura · In ritardo dal 28/08/2026 · Sola lettura dal 11/09/2026 — the grace sweep moved it; 12 clienti behind a subscription that stopped paying, so the shop still scans and pays out its cashback but cannot enrol, send, configure or export.

  5. puntismart.it/negozi/fioreria-petali/
    Cancelled: Fioreria Petali

    05 Cancelled: Base · Disdetto · Disdetto il 28/08/2026, every priced module says Serve un abbonamento aperto with its switch greyed out, and the only door is Riattiva l'abbonamento; 8 clienti — members, points and cards are all still there.

4

I change a shop's plan, stop one, win one back

The three subscription actions Gestione owns, each its own page with its result.

  1. puntismart.it/negozi/bar-rossi/abbonamento/piano/
    Cambia piano: Bar Rossi oggi è su Base a 29,00 € mensile

    01 Bar Rossi oggi è su Base a 29,00 € mensile: the change starts now, the shop pays today's price of the new plan, the difference goes on the next invoice, and an add-on the new plan includes is dropped; Pro — 49,00 € al mese and Completo — 79,00 € al mese are the choices.

  2. puntismart.it/negozi/bar-rossi/
    Bar Rossi after choosing Pro: Piano cambiato

    02 After choosing Pro: Piano cambiato: la differenza va sulla prossima fattura. Tolti perché compresi nel nuovo piano: Eventi.; the panel now reads Pro · Attivo · 49,00 € + IVA · Prossimo rinnovo il 11/10/2026 and Eventi, Prenotazioni and Carnet are Compreso nel piano.

  3. puntismart.it/negozi/palestra-olimpia/abbonamento/disdici/
    Disdici l'abbonamento · Palestra Olimpia

    03 Cancelling a late shop: L'abbonamento di Palestra Olimpia viene disdetto e il pagamento si ferma subito — nothing is deleted, the shop keeps scanning and handing out rewards, it can no longer add customers, send, change the scheme or export, and it can be reactivated any time; confirming returns to the shop's page with Abbonamento disdetto. I clienti e i punti restano dove sono. and the panel at Pro · Disdetto · Disdetto il 17/09/2026.

  4. puntismart.it/negozi/fioreria-petali/
    Fioreria Petali after Riattiva l'abbonamento

    04 Fioreria Petali after Riattiva l'abbonamento: Abbonamento riattivato. Il negozio ha di nuovo accesso completo.; the panel reads Base · In ritardo · In ritardo dal 17/09/2026 · Sola lettura dal 01/10/2026 — the shop restarts 14 days from read-only — and Cambia piano stays hidden until they pay.

5

Who to phone today

The two shops that never started, and the one act Gestione has for each.

  1. puntismart.it/negozi/erboristeria-la-salvia/
    Erboristeria La Salvia: a trial with a card, one operator and no customers

    01 Nine days into a trial with the card on file (Base · In prova · Prova fino al 22/09/2026 · Carta registrata), Personale 1 operatore, the owner Attivo and 0 clienti: nothing is wrong with the account — someone has to show them the first scan.

  2. puntismart.it/negozi/gelateria-nonna-lia/
    Gelateria Nonna Lia: the owner never came in

    02 The owner never came in: Titolare · Accesso Invitato · Ultimo accesso mai, Personale 0 operatori, a trial on Pro with Carta non ancora registrata, and Invita di nuovo in the panel's header — the one act Gestione has, a confirmation page that sends a new link and stops the old one, and returns here with Invito inviato di nuovo.

6

A shop's modules and SMS credits

Everything a shop has beyond its plan, and how Gestione turns it on, off, and tops it up.

  1. puntismart.it/negozi/libreria-il-segnalibro/
    Libreria after switching Eventi on: Modulo attivato per questo negozio

    01 After switching Eventi on: Modulo attivato per questo negozio.; the row reads Eventi · Attivo, venduto a parte · 7,00 € al mese, billed with the plan at the same date, and the switch the other way is a confirmation page (Togli il modulo).

  2. puntismart.it/negozi/libreria-il-segnalibro/crediti/
    Aggiungi crediti: 200 credits with a reason, filled in

    03 Libreria Il Segnalibro ha 94 crediti per i messaggi: adding credits by hand — 200, with a reason the shop reads in its own ledger — and the lede says what is added here can never be taken away, because the credit ledger only ever adds.

  3. puntismart.it/negozi/libreria-il-segnalibro/
    Libreria after adding 200 credits: Crediti aggiunti, Saldo 294

    04 After adding 200: Crediti aggiunti., and the Crediti SMS panel at the foot of the left column reads Saldo 294 and Ultimo accredito 200 · crediti omaggio, il 17/09/2026 — the panel names the kind of credit, not the reason typed.

7

What I sell — Piani

The plan ladder, the add-on and pack prices, and the card a shop sees.

  1. puntismart.it/piani/
    Piani: 3 piani · 3 in vendita

    01 3 piani · 3 in vendita: Base 29,00 €, Pro 49,00 €, Completo 79,00 €, each with the modules it includes (Messaggi · Eventi, Prenotazioni, Messaggi, Carnet · Tutti i moduli) and how many shops sit on it — 4 · 5 · 2 now that Panificio Bianchi joined on Pro and Bar Rossi moved up; Vedi come i negozi la vedono opens the public price page.

  2. puntismart.it/piani/base/modifica/
    Modifica piano: the Base price typed as 32 and the shop's card updating live

    02 The form on the left with the price changed to 32, and on the right Come lo vede il negozio: the public plan card updating live to 32,00 € + IVA al mese as you type; the lede says the new price is for shops signing up from now and chi è già iscritto continua a pagare quello che ha concordato, with 4 negozi su questo piano and Ritira dalla vendita in the side panel (not saved).

  3. puntismart.it/piani/moduli/
    Moduli: 5 moduli con un prezzo

    03 5 moduli con un prezzo: Raccolta punti · Sempre incluso, Messaggi · Senza prezzo (it cannot be sold outside a plan), and Eventi 7,00 €, Prenotazioni 12,00 €, Catalogo prodotti 12,00 €, Menu di sala 12,00 €, Carnet 9,00 € each In vendita with an edit of its own.

  4. puntismart.it/piani/ricariche/
    Ricariche: 3 ricariche in vendita

    04 3 ricariche in vendita. Crediti per gli SMS, prezzo una tantum.: 250 messaggi 12,00 €, 1.000 messaggi 35,00 €, 2.500 messaggi 79,00 €, each with Modifica prezzo and Togli dalla vendita.

8

What I ask and what I publish — Circuito

The circuit's own settings — the signup questions, the SMS sender, and the legal texts as revisions.

  1. puntismart.it/circuito/
    Scheda cliente: the three signup questions in drag order

    01 Scheda cliente: the questions every customer answers once for the whole circuit, in drag order — Nome (Testo breve · campo di sistema, required), Data di nascita (Data · campo di sistema), Come ci hai conosciuto? (Scelta singola with its five options) — each with an Attiva switch; the lede says the phone number is always asked and a person answers only once.

  2. puntismart.it/circuito/domande/aggiungi/
    Nuova domanda: the one-tap presets and the form to write a question

    02 In un tocco: the unused built-in columns and presets (+ Email · + CAP · + Città · + Indirizzo · + Genere · + Professione · + Cosa ti interessa di più?) as one-tap buttons, Serate che ti interessano marked dato particolare; beneath, Oppure scrivila tu — the question, an explanation, the kind of answer, Obbligatoria (never on a special-category question) and the Article 9 flag.

  3. puntismart.it/circuito/documenti/
    Documenti: the three legal texts with their current revision

    03 Documenti: Informativa privacy · Revisione 2, Termini di servizio · Revisione 1, Accordo sul trattamento dei dati · Revisione 1, each with Revisioni and Pubblica una nuova revisione; the lede says a publication is a new revision and whoever already accepted stays bound to the words they read then.

  4. puntismart.it/circuito/documenti/informativa/
    Informativa privacy: 2 revisioni

    04 The notice's history: Informativa privacy · 2 revisioni, Revisione 2 · in vigore and Revisione 1 each readable with its date and time; Pubblica una nuova revisione in the title row prefills the current text and writes revision 3 only if the words changed.

9

The console: what my team did

The one thing that lives on the hidden hostname — the raw-data door and the audit trail of every action taken across a shop boundary.

  1. console.puntismart.it/
    Console PuntiSmart: one door, Dati

    01 Console PuntiSmart on the hidden hostname: one door, Dati — La porta di servizio sui dati: ogni tabella così com'è., and a sidebar of Home · Account · Console; the login here reads La console di PuntiSmart with no signup line, and Gestione's own credentials on this host answer Pagina non trovata and leave a security.cross_reseller_access row.

  2. console.puntismart.it/admin/core/auditlog/
    The audit log in Django's admin, newest first

    02 Django's admin in PuntiSmart's blue and type, newest first: security.cross_reseller_access (the refused login), messaging.credits_granted · Crediti omaggio +200, module.assigned · events, invitation.issued (Gelateria's owner), subscription.reactivated, subscription.cancelled, subscription.plan_changed, module.removed · events, merchant.dpa_recorded, invitation.issued, merchant.created and subscription.created · Panificio Bianchi — every action from journeys 2–6 with its actor, then the seed's own rows; a row's detail holds the before and after.